The Fab Store: Difference between revisions

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Both Fab Stores and traditional repair cafes handle these scenarios.

~~Broken~~ and/or hard-to-find parts ~~often stymie typical~~ repair cafes~~, though. This is where~~ Fab Stores ~~shine.~~

Fab Stores take repair to the next level by 3D printing broken and/or hard-to-find parts. Typical repair cafes can't touch what Fab Stores can fix!

Imagine the wheel of your child's favorite toy truck fell off. The problem is a broken axle. This axle is not a standard part you can replace. But the Fab Store can create a new axle.

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When a customer's part or item needs go beyond the capabilities of Fab Store equipment, the Fab Store Network can fulfill the request.

==== Sales Data ====

When one Fab Store finds a winning product, the Fab Store Network puts the word out to other stores. If a product sells well in multiple markets, it might be time to mass market the product. Sales data aggregated across all stores stores provide insight into these trends.

==== Repairs and Sales by Mail ====

I believe an online process for shipping an item for repair is crucial to the early success of Fab Stores. Virtual window shopping is also part of the experience. This allows Fab Stores to service customers regardless of geography.

~~marketing data~~

The very first Fab Store will need to establish itself in the market. If that market is limited to the store's part of town, it may never scale to a worldwide neighborhood store. That's why a second, online sales channel is needed.

~~Support/training~~

The online repair process needs to meet numerous requirements, some in conflict with others. Requirements include:

~~Mail order sales and repairs~~

* '''Easy process for anyone''' The UI should be approachable. It shouldn't overburden the user with require details they might not have or might not apply to their item.

* '''Collect as many details as possible''' An accurate estimate is based on an accurate assessment. Some items can't be repaired at all. The customer should feel good about their decision to send the item in. The Fab Store Network should engage the customer in a phone call if we can't offer a good prognosis from the data collected online

* '''Customers should regularly see Fab Store products in the experience''' The physical stores display products to draw in window shoppers. The online experience should also offer window shopping. The small-scale manufacturing revolution waits. Fab Stores should be a part of it from the beginning.

~~Start Small/Mail Order~~

Fab Stores:

@@ Line 33: / Line 33: @@
 Both Fab Stores and traditional repair cafes handle these scenarios.
-Broken and/or hard-to-find parts often stymie typical repair cafes, though. This is where Fab Stores shine.
+Fab Stores take repair to the next level by 3D printing broken and/or hard-to-find parts. Typical repair cafes can't touch what Fab Stores can fix!
 Imagine the wheel of your child's favorite toy truck fell off. The problem is a broken axle. This axle is not a standard part you can replace. But the Fab Store can create a new axle.
@@ Line 241: / Line 241: @@
 When a customer's part or item needs go beyond the capabilities of Fab Store equipment, the Fab Store Network can fulfill the request.
+==== Sales Data ====
+When one Fab Store finds a winning product, the Fab Store Network puts the word out to other stores. If a product sells well in multiple markets, it might be time to mass market the product. Sales data aggregated across all stores stores provide insight into these trends.
+==== Repairs and Sales by Mail ====
+I believe an online process for shipping an item for repair is crucial to the early success of Fab Stores. Virtual window shopping is also part of the experience. This allows Fab Stores to service customers regardless of geography.
-marketing data
+The very first Fab Store will need to establish itself in the market. If that market is limited to the store's part of town, it may never scale to a worldwide neighborhood store. That's why a second, online sales channel is needed.
-Support/training
+The online repair process needs to meet numerous requirements, some in conflict with others. Requirements include:
-Mail order sales and repairs
+* '''Easy process for anyone''' The UI should be approachable. It shouldn't overburden the user with require details they might not have or might not apply to their item.
+* '''Collect as many details as possible''' An accurate estimate is based on an accurate assessment. Some items can't be repaired at all. The customer should feel good about their decision to send the item in. The Fab Store Network should engage the customer in a phone call if we can't offer a good prognosis from the data collected online
+* '''Customers should regularly see Fab Store products in the experience''' The physical stores display products to draw in window shoppers. The online experience should also offer window shopping. The small-scale manufacturing revolution waits. Fab Stores should be a part of it from the beginning.
-Start Small/Mail Order
 Fab Stores: