The Fab Store: Difference between revisions
Finished the Fab Store Network section. |
Began Anatomy of a Fab Store section. Expanded Sales Data section. Fixed headings. |
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[[File:The Fab Store.jpeg|thumb|While nothing lasts forever, the Fab Store can make your things last much longer.]] | [[File:The Fab Store.jpeg|thumb|While nothing lasts forever, the Fab Store can make your things last much longer.]] | ||
== Your Neighborhood, Next-Level Repair Cafe == | |||
How often have you trashed an entire product because of a single broken part? What if you could simply replace the part, at a fraction of the cost and waste? The Fab Store pairs advanced 3D printing with repair experts to fix previously unfixable items. These stores keep more stuff out of our landfills and more money in your pocket! | How often have you trashed an entire product because of a single broken part? What if you could simply replace the part, at a fraction of the cost and waste? The Fab Store pairs advanced 3D printing with repair experts to fix previously unfixable items. These stores keep more stuff out of our landfills and more money in your pocket! | ||
In addition, Fab Stores may finally deliver on the promise of a small-scale manufacturing revolution. | In addition, Fab Stores may finally deliver on the promise of a small-scale manufacturing revolution. | ||
== To Repair is Rare == | |||
Too often, a single broken part means sending the sum of all its parts to a landfill. For example- A hinge broke on my old electric tea kettle, preventing me from closing the lid properly. | Too often, a single broken part means sending the sum of all its parts to a landfill. For example- A hinge broke on my old electric tea kettle, preventing me from closing the lid properly. | ||
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[[File:Tea Kettle- Broken then Fixed.jpg|alt=Before and after shot of an electric tea kettle lid hinge. The before image shows a rusty, cracked hinge. The after shot shows it repaired and looking brand new.|thumb|A repair cafe's inability to fix a tea kettle with a broken hinge served as an inspiration for the Fab Store.]] | [[File:Tea Kettle- Broken then Fixed.jpg|alt=Before and after shot of an electric tea kettle lid hinge. The before image shows a rusty, cracked hinge. The after shot shows it repaired and looking brand new.|thumb|A repair cafe's inability to fix a tea kettle with a broken hinge served as an inspiration for the Fab Store.]] | ||
== The Fab Store Expertly 3D Prints Parts and Fixes Products == | |||
Imagine a store equipped with 3D printers and CNC machines capable of fabricating parts made of metal, wood, plastic, rubber, ceramic and more. An expert greets you, examines your broken item, prints out the broken pieces and repairs your item for you. We have the technology and talent available today. If only there were someone to make the store a reality. | Imagine a store equipped with 3D printers and CNC machines capable of fabricating parts made of metal, wood, plastic, rubber, ceramic and more. An expert greets you, examines your broken item, prints out the broken pieces and repairs your item for you. We have the technology and talent available today. If only there were someone to make the store a reality. | ||
[[File:Modix BIG-Meter 3D Printer.jpg|alt=Photo of a Modix BIG-Meter 3D printer. It's much larger than a home printer. The printer is taller than the man who is pulling a 3D printed object from it.|thumb|Fab Store 3D printers are way better than your home printer! This Modix 3D printer is almost 5 feet tall, prints quickly and handles a wide variety of materials. [https://www.modix3d.com/big-meter/ Image courtesy of Modix].]] | [[File:Modix BIG-Meter 3D Printer.jpg|alt=Photo of a Modix BIG-Meter 3D printer. It's much larger than a home printer. The printer is taller than the man who is pulling a 3D printed object from it.|thumb|Fab Store 3D printers are way better than your home printer! This Modix 3D FDM printer is almost 5 feet tall, prints quickly and handles a wide variety of materials. [https://www.modix3d.com/big-meter/ Image courtesy of Modix].]] | ||
== How Do Fab Store Repairs Work? == | |||
Your friendly neighborhood Fab Store is on a street corner near you. As you enter, a repair expert greets you, examines your broken item and comes up with a plan to fix it. | Your friendly neighborhood Fab Store is on a street corner near you. As you enter, a repair expert greets you, examines your broken item and comes up with a plan to fix it. | ||
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The repair expert extracts the broken axle from the toy and scans it with a 3D scanner. The object appears virtually in CAD software, where the expert "repairs" the broken part in the software. Then the expert 3D prints a new axle and installs it in the truck. Your child gets more milage out of their toy and another item is spared from the landfill. | The repair expert extracts the broken axle from the toy and scans it with a 3D scanner. The object appears virtually in CAD software, where the expert "repairs" the broken part in the software. Then the expert 3D prints a new axle and installs it in the truck. Your child gets more milage out of their toy and another item is spared from the landfill. | ||
===Beyond Repairs: A Small-scale Manufacturing Revolution=== | == Anatomy of a Fab Store == | ||
A Fab Store really consists of two buildings: | |||
* '''Retail storefronts''' Convenient, neighborhood Fab Store locations serve customers where they live- anywhere you might find a 7-Eleven. The retail stores diagnose problems and make common, minor repairs. They also sell unique products, [[The Fab Store#Beyond Repairs: A Small-scale Manufacturing Revolution|manufactured in small quantities]] on Fab Store equipment, in search of the next Rubik's Cube or Hula Hoop. | |||
* '''Fab Shops''' Fixing and fabricating happen here! You'll find a 3D Scanner, 3D printer, CNC machinery and makers. One Fab Shop serves many Fab Stores in the same city. | |||
Let's look into what goes into Fab Stores and Fab Shops. | |||
== Beyond Repairs: A Small-scale Manufacturing Revolution == | |||
Considering all the equipment and skills that go into the them, Fab Stores can double as small-scale factories. You can manufacture a wide range of products using the wide range of materials and tooling available to you. By producing small batches of a variety of unique products, you may stumble upon a products destined for mass market success. | Considering all the equipment and skills that go into the them, Fab Stores can double as small-scale factories. You can manufacture a wide range of products using the wide range of materials and tooling available to you. By producing small batches of a variety of unique products, you may stumble upon a products destined for mass market success. | ||
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[[File:Thingaverse - Tic Tac Gun - by 3DPatriot.png|alt=A 3D printed "Tic Tac Gun." The "clip" is an upside-down box of Tic Tacs. The orange plastic gun has a lever to load the Tic Tac and a trigger to shoot it.|thumb|Not just repairs. The Fab Store can make and sell items like the "[https://www.thingiverse.com/thing:4883696 Tic Tac Gun]." One of millions freely available designs for 3D printers.]] | [[File:Thingaverse - Tic Tac Gun - by 3DPatriot.png|alt=A 3D printed "Tic Tac Gun." The "clip" is an upside-down box of Tic Tacs. The orange plastic gun has a lever to load the Tic Tac and a trigger to shoot it.|thumb|Not just repairs. The Fab Store can make and sell items like the "[https://www.thingiverse.com/thing:4883696 Tic Tac Gun]." One of millions freely available designs for 3D printers.]] | ||
=== Pre-fabricated Products: Discover the Next Rubik's Cube === | |||
Places like the Thingaverse are filled with designs for imaginative items you can't buy in stores. Lurking among those designs might be the next best-selling product trend. You manufacture just one of each design and prominently display them in your store windows and on the web site. There's little risk in making products that don't sell and huge rewards when a product proves popular. | Places like the Thingaverse are filled with designs for imaginative items you can't buy in stores. Lurking among those designs might be the next best-selling product trend. You manufacture just one of each design and prominently display them in your store windows and on the web site. There's little risk in making products that don't sell and huge rewards when a product proves popular. | ||
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[[File:Thingaverse - Floating Cup - by bwaslo.jpg|alt=Four coffee mugs dumping out their coffee. The stream falls to the table where it splashes. The mugs appear to be floating in mid-air. Closer inspection reveals these are 3D printed coffee mugs and their suspension in the air is supported by the splash and stream of the 3D printed coffee spills.|thumb|[https://www.thingiverse.com/thing:3689716 Another free design] to display the in the store window. Producing small batches of unique and clever items is a low-risk way to discover the next, must-have product. After finding a winner, mass-produce it and sell millions of them.]] | [[File:Thingaverse - Floating Cup - by bwaslo.jpg|alt=Four coffee mugs dumping out their coffee. The stream falls to the table where it splashes. The mugs appear to be floating in mid-air. Closer inspection reveals these are 3D printed coffee mugs and their suspension in the air is supported by the splash and stream of the 3D printed coffee spills.|thumb|[https://www.thingiverse.com/thing:3689716 Another free design] to display the in the store window. Producing small batches of unique and clever items is a low-risk way to discover the next, must-have product. After finding a winner, mass-produce it and sell millions of them.]] | ||
=== User-requested Products: Bring Your Own Design === | |||
You can also manufacture designs your customers find on the Internet. Not only does this create Fab Store buzz when your customers shows off their cool item, it also offers inspiration into which items to produce for your store window. | You can also manufacture designs your customers find on the Internet. Not only does this create Fab Store buzz when your customers shows off their cool item, it also offers inspiration into which items to produce for your store window. | ||
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You should view customer-supplied designs as an insight into what kinds of products sell. If one customer wants the item, others likely do too. Look at the product space, not just the product, and you may find a profitable niche. | You should view customer-supplied designs as an insight into what kinds of products sell. If one customer wants the item, others likely do too. Look at the product space, not just the product, and you may find a profitable niche. | ||
=== Custom-designed Products: Giving the Customer Exactly What They Want === | |||
Customizing a user-requested product opens up a consulting revenue stream for the Fab Store. The user brings in a design that they would like to improve in some way. Maybe it's putting their name in the design. Maybe a certain part of the item needs to be larger. Maybe they want to combine two designs. Fab Store experts have the skills to create unique designs for customers who can pay for the expert's time. | Customizing a user-requested product opens up a consulting revenue stream for the Fab Store. The user brings in a design that they would like to improve in some way. Maybe it's putting their name in the design. Maybe a certain part of the item needs to be larger. Maybe they want to combine two designs. Fab Store experts have the skills to create unique designs for customers who can pay for the expert's time. | ||
== The Fab Store Network == | |||
I envision Fab Stores becoming as ubiquitous as 7-Elevens- on a street corner in every neighborhood in the US. Each Fab Store doesn't live in a vacuum, though. They are plugged into the Fab Store Network. The power of scale and collaboration makes individual Fab Stores even more profitable and capable. | I envision Fab Stores becoming as ubiquitous as 7-Elevens- on a street corner in every neighborhood in the US. Each Fab Store doesn't live in a vacuum, though. They are plugged into the Fab Store Network. The power of scale and collaboration makes individual Fab Stores even more profitable and capable. | ||
The Fab Store Network pools the knowledge of individual stores while supporting their operations. Here's how: | The Fab Store Network pools the knowledge of individual stores while supporting their operations. Here's how: | ||
=== Sharing Designs === | |||
Every custom made part, every custom design, every repair technique discovery goes into the design database. If any Fab Store has fixed it before, all Fab Stores know how to fix it in the future. | Every custom made part, every custom design, every repair technique discovery goes into the design database. If any Fab Store has fixed it before, all Fab Stores know how to fix it in the future. | ||
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The Fab Store Network's design database ensures efficient repairs, improving profitability and enhancing the Fab Store's reputation as the master of repairs. | The Fab Store Network's design database ensures efficient repairs, improving profitability and enhancing the Fab Store's reputation as the master of repairs. | ||
=== Part Sourcing === | |||
Often, the only practical solution to replacing a broken or missing part is 3D printing a new one. What if the part in question is a small screw, a spring or a latch, though? While you may not be able to find exactly what you're looking for at your local hardware store, parts like these are standard and used across many items and many product categories. It rarely makes sense to go through the time and expense 3D print a part when you can buy it for pennies. | Often, the only practical solution to replacing a broken or missing part is 3D printing a new one. What if the part in question is a small screw, a spring or a latch, though? While you may not be able to find exactly what you're looking for at your local hardware store, parts like these are standard and used across many items and many product categories. It rarely makes sense to go through the time and expense 3D print a part when you can buy it for pennies. | ||
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When a customer's part or item needs go beyond the capabilities of Fab Store equipment, the Fab Store Network can fulfill the request. | When a customer's part or item needs go beyond the capabilities of Fab Store equipment, the Fab Store Network can fulfill the request. | ||
=== Sales Data === | |||
When one Fab Store finds a winning product, the Fab Store Network | When one Fab Store finds a winning product, other locations take notice thanks to sales data provided by the Fab Store Network. | ||
If a product sells well in multiple markets, it might be time to mass market the product. Single-store sales can't validate a winner but when it's flying off the shelves in Fab Stores across the country, you can safely move the manufacturing from Fab Shops to big factories. | |||
It's also important to track products that don't sell. There's no need to repeat a mistake at multiple stores. | |||
Fab Store Network sales data aggregated across all stores stores make each Fab Store more profitable. It also spots trends that may lead to the next holiday's must-have gadget! | |||
=== Repairs and Sales by Mail === | |||
I believe an online process for shipping an item for repair is crucial to the early success of Fab Stores. Virtual window shopping is also part of the experience. This allows Fab Stores to service customers regardless of geography. | I believe an online process for shipping an item for repair is crucial to the early success of Fab Stores. Virtual window shopping is also part of the experience. This allows Fab Stores to service customers regardless of geography. | ||
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The online repair process needs to meet numerous requirements, some in conflict with others. Requirements include: | The online repair process needs to meet numerous requirements, some in conflict with others. Requirements include: | ||
* '''Easy process for anyone''' The UI should be approachable. It shouldn't overburden the user with require details they might not have or might not apply to their item. | *'''Easy process for anyone''' The UI should be approachable. It shouldn't overburden the user with require details they might not have or might not apply to their item. | ||
* '''Collect as many details as possible''' An accurate estimate is based on an accurate assessment. Some items can't be repaired at all. The customer should feel good about their decision to send the item in. The Fab Store Network should engage the customer in a phone call if we can't offer a good prognosis from the data collected online | *'''Collect as many details as possible''' An accurate estimate is based on an accurate assessment. Some items can't be repaired at all. The customer should feel good about their decision to send the item in. The Fab Store Network should engage the customer in a phone call if we can't offer a good prognosis from the data collected online | ||
* '''Customers should regularly see Fab Store products in the experience''' The physical stores display products to draw in window shoppers. The online experience should also offer window shopping. The small-scale manufacturing revolution waits. Fab Stores should be a part of it from the beginning. | *'''Customers should regularly see Fab Store products in the experience''' The physical stores display products to draw in window shoppers. The online experience should also offer window shopping. The small-scale manufacturing revolution waits. Fab Stores should be a part of it from the beginning. | ||